OTA Management
Be found, be chosen and be booked on every online travel platform that matters to your hotel.
How we help with OTA Management
Your OTA listings are often the first impression a guest has of your hotel. We manage your presence across leading online travel agencies so your property is accurately listed, competitively positioned and consistently visible.
What we handle
- Listing setup, content and photo optimisation
- Rate plans, inventory and restrictions
- Promotions, deals and last-minute offers
- Content score and listing quality improvements
- Day-to-day extranet coordination and parity checks
We work inside your extranets every day, so issues are caught early and opportunities are not missed.
- Listing & content optimisation
- Photo strategy
- Rate & inventory management
- Rate parity checks
Everything we handle for you
Listing & content optimisation
Complete, accurate listings with the right room names, amenities, policies and descriptions - with your key selling points in the first lines guests read.
Photo strategy
A full gallery of rooms, bathrooms, dining and public areas, with the strongest image as the hero shot and seasonal refreshes.
Rate & inventory management
Rates, rate plans, allotments and restrictions kept correct across every OTA, with regular checks for closed-out dates and mapping errors.
Rate parity checks
Regular parity audits so the same room is not cheaper on one channel than another - protecting your direct channel and OTA ranking.
Promotions that pay
Mobile, early-bird, last-minute and member deals used for specific need periods with clear start and end dates - not permanent discounting.
Reviews & ratings
Timely, professional replies to guest reviews and feedback to your team on the issues guests mention most.
OTA market manager coordination
We share your high-demand dates and events with OTA account managers and use the visibility programmes that make sense for you.
Performance tracking
Net revenue after commission, cancellations, lead time and length of stay tracked by channel - so you know which OTAs really perform.
Our process
A structured onboarding, then daily hands-on management.
Access & audit
We review every OTA listing, rate plan, photo set, review score and parity issue.
Fix the foundations
Correct content, mapping, policies and photos so every listing scores well.
Rate & promotion plan
A demand-based pricing and promotion calendar for the coming weeks.
Daily management
Rates, inventory, restrictions and reviews handled inside your extranets.
Monthly review
Clear reporting on bookings, net revenue and next actions.
What we manage on your OTA listings
A clear view of the work - so you always know what is being handled for you.
| Area | What we do | Why it matters |
|---|---|---|
| Content | Descriptions, room names, amenities, policies | Complete listings rank and convert better |
| Photos | Ordering, hero image, gallery coverage | Photos are the first thing guests judge |
| Rates | Rate plans, parity, demand-based changes | Right price for each date and channel |
| Inventory | Allotments, restrictions, stop-sell control | No lost bookings and no overbookings |
| Promotions | Targeted deals with clear goals | Extra bookings without eroding your rate |
| Reviews | Replies and feedback to your team | Ratings influence ranking and conversion |
Questions about OTA Management
Can't find your answer? Our team will reply within one working day.
We work with the major platforms Indian hotels use, such as MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia and others your property is listed on. We recommend focusing on the channels that bring the best net revenue for your hotel.
Yes. We work directly inside your OTA extranets (and channel manager, if you have one). You stay the owner of every account.
No. Our goal is better net revenue, not just more bookings. We use promotions selectively and protect your rate and parity.
Listing fixes often show an effect within weeks; ranking and review improvements build over a few months. We share progress in every review.
Other services
Ready to grow your hotel's revenue?
Talk to our hotel team for a free consultation on your OTA listings, pricing and online visibility.